Privacy Policy

 Last updated: 20 October 2025 

Medical Thesis Experts (“we”, “us”, “our”) operates www.medicalthesisexperts.com (the “Website”) and associated contact channels (WhatsApp, phone, email, Instagram @thesismasterminds). We respect your privacy and are committed to protecting your personal data.

This Policy explains what we collect, why we collect it, how we use and share it, and the choices you have. By using our Website or submitting your information, you agree to this Policy.

• Entity: [Legal Entity Name] (trading as “Medical Thesis Experts”)
   
• Website: www.medicalthesisexperts.com
   
• Phone: +91 7982968353
  
   

           We collect the minimum data needed to provide our services:

• Identity & Contact: name, phone/WhatsApp, email, city/state, institution/college, designation (resident/consultant).
   
• Academic & Project Information: course (Doctor of Medicine, Master of Surgery, Diplomate of National Board, Doctorate of Medicine, Master of Chirurgiae, Doctorate of National Board, etc.), branch/super‐specialty, research topic, timelines/deadlines, stage of work (protocol, data collection, statistics, manuscript, etc.).
   
• Content You Provide: messages, files, outlines, case report materials, literature references, non-identifiable datasets and master charts.
   
• Transactional: invoices, payments (processed by third-party gateways; we do not store full card details).
   
• Technical (Cookies/Similar Tech): IP address, device/browser type, pages viewed, referral source, time on page, approximate location; via cookies, pixels (e.g., Meta), and analytics (e.g., Google Analytics).
   

       Sensitive data: We do not ask for or store patient names, contact info, or other direct identifiers.       If you share clinical data, it must be de-identified (no personal identifiers).

• Service delivery: respond to enquiries, scope projects, provide protocol/statistics/manuscript and related academic support, customer care. (Contract / Legitimate Interests / Consent)
   
• Communication: send timelines, updates, deliverables, and support via email/WhatsApp/phone/Instagram. (Consent / Contract)
   
• Payments & accounting: billing, tax and audit compliance. (Legal Obligation / Contract)
   
• Improvement & security: analytics, troubleshooting, fraud/spam prevention. (Legitimate Interests)
   

We use cookies/pixels and analytics to understand site performance and improve ads.

• Analytics: e.g., Google Analytics (aggregated usage statistics).
   
• Advertising/Retargeting: e.g., Meta Pixel and similar tools to reach people who may be interested in our services.
   
• Controls: You can manage cookies in your browser and adjust ad settings on platforms like Facebook/Instagram and Google.
   

        We do not sell personal data. We share data only with:

• Service providers (processors): hosting, analytics, payment gateways, CRM, cloud storage, communication tools, document collaboration.
   
• Professional advisors: auditors, accountants, legal counsel.
   
• Legal/Compliance: when required by law or to protect rights, safety, and integrity.
   
• With your direction: submitting to journals/conferences or collaborating experts (only with your consent and using de-identified content).
   

        All vendors are bound by confidentiality and data-processing commitments.

Your data may be processed outside your country (e.g., cloud hosting). We implement safeguards such as contractual clauses and access controls to protect your data.

• Leads/Enquiries: up to 24 months from last interaction.
   
• Client/project files & invoices: typically 7 years (accounting/legal).
   
• Analytics logs: usually 14–26 months (per tool defaults).
  We keep data only as long as necessary for the purposes above or as required by law.
   

We use reasonable technical and organizational measures: access controls, encryption in transit (HTTPS), need-to-know access, and vendor due diligence. No method is 100% secure; if we learn of a data incident, we will notify you and regulators as required.

India (DPDP Act):

• Consent management: withdraw consent for marketing or specific processing.
   
• Access & correction: ask for a copy and correct inaccuracies.
   
• Erasure: request deletion where applicable.
   

Our services are for adults in higher medical education and professionals. We do not knowingly collect data from children. If you believe a minor has provided data, contact us for deletion.

• We do not fabricate or simulate patient data.
   
• Any clinical data you share must be de-identified and ethically obtained with appropriate approvals/consent.
   
• We provide editorial and research support; you remain responsible for institutional and journal compliance and authorship standards.
   

The Website may link to external sites. We are not responsible for their privacy practices. Review their policies before providing data.

We may update this Policy periodically. We will revise the “Last updated” date and, where material changes occur, provide a suitable notice.

For questions, requests, or complaints:
 

• Phone/WhatsApp: +91 7982968353